Shipping Overview
We are committed to delivering your carefully curated selections with efficiency and care. Every order is processed through a meticulous quality check before being prepared for shipment. Whether you're updating your wardrobe with timeless essentials or exploring contemporary designs, our logistics team ensures your items are handled with precision. Orders are typically dispatched within 1-2 business days after payment confirmation, excluding weekends and holidays.
Shipping Timeframe
Processing times may vary slightly depending on order volume and product availability. Once your order is shipped, delivery timelines are as follows: Standard Shipping typically takes 10-15 business days for most regions. Please note that unforeseen circumstances such as weather disruptions or customs clearance may occasionally extend delivery windows. We recommend placing orders in advance for time-sensitive needs.
Shipping Costs
We offer transparent shipping options tailored to your order value:
• Standard Shipping (10-15 Business Days): $15 applies to orders totaling $0-$60
• Free Shipping (10-15 Business Days): Automatically applied to orders of $60 or more
All costs are calculated at checkout based on your cart total. Seasonal promotions may include additional shipping benefits.
Shipping Regions
Currently, we ship to most countries across North America, Europe, and select regions in Asia-Pacific. Some remote locations or areas with customs restrictions may not be serviceable. During checkout, our system will automatically verify your address eligibility. For specific inquiries about your region, please contact our support team before placing your order.
Order Tracking
Within 24 hours of shipment, you'll receive a confirmation email containing your tracking number and a direct link to monitor your package's journey. Our system integrates with major carriers to provide real-time updates. If you haven't received tracking information within 48 hours of your order confirmation, please check your spam folder or contact
[email protected] for assistance.
Delayed or Lost Shipments
While we strive for seamless deliveries, occasional delays may occur due to carrier logistics or customs processing. If your tracking shows no movement for 10 business days or the estimated delivery window has passed, please reach out to our customer service at
[email protected] with your order number. For lost packages confirmed by the carrier, we'll initiate a thorough investigation and provide solutions within 5 business days.
Customs & Import Duties
International shipments may be subject to customs fees, import taxes, or brokerage charges determined by your local authorities. These fees are the responsibility of the recipient and are not included in your order total. We recommend consulting your country's customs office for specific regulations. While we cannot predict or control these charges, we ensure all packages are properly documented with accurate product descriptions and values to facilitate smooth clearance.